Effective Date: 5/28/2025
Orange Bee Removal (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or interact with us through SMS or other communications.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and physical address when you fill out a form, call us, or message us.
- Service Details: Information related to bee removal requests, property access, appointment history, and service notes.
- Communication Data: SMS messages, emails, and call records between you and our business for service and support.
- Device & Usage Data: IP address, browser type, and interaction with our website through cookies or similar technologies.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and schedule appointments
- Send service-related updates via SMS, email, or phone
- Provide customer support and follow-ups
- Send occasional service announcements or promotions
- Improve our services and communication practices
- Comply with legal or regulatory obligations
3. SMS/Text Messaging
By providing your phone number, you consent to receive text messages from Orange Bee Removal related to:
- Bee removal service scheduling and confirmations
- Follow-ups and service updates
- Limited-time offers or seasonal service promotions
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP.” For help, reply “HELP.”
4. How We Protect Your Information
We implement reasonable security measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or storage is 100% secure.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information only when necessary to:
- Provide services with trusted contractors (e.g., repair referrals)
- Comply with legal obligations or requests from law enforcement
- Protect our rights, customers, and property
6. Cookies and Tracking
Our website may use cookies and similar technologies to track user activity and improve your browsing experience. You can manage cookie preferences through your browser settings.
7. Your Rights and Choices
You have the right to:
- Access and correct your personal information
- Withdraw consent or opt out of communications at any time
- Request deletion of your data (subject to legal retention requirements)
To exercise these rights, email us at: orangebeeremoval@gmail.com
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with the new effective date.
10. Contact Us
For questions about this policy or your personal information, please contact:
Orange Bee Removal
Email: orangebeeremoval@gmail.com
Website: https://www.orangebeeremoval.com